Refund Policy
HastyBoost offers a "no-questions-asked" full refund to all its customers within 14 days from the purchase date for "agent" services, if the service has not started yet, or the booster wasn't assigned to your order.
While for the Accounts Refunds are not eligible once the Details has been shared to the customer.
1.1 Boosting and All Other Services (except Accounts)
Due to the nature of our products, which are non-tangible digital goods, we do not offer refunds once the service has commenced. However, if the service has not yet started, you are eligible to request a full refund. Please note that a 10% transaction fee will be deducted from the refund amount.
1.1a Steam Services
Please note that once you place the order for a Steam Services, our delivery is automatically sent to the Booster, and it is most likely executed within 1 to 3 hours.
If a customer requests a refund before the order execution, we are able to provide it with a 5-7% transaction fee included.
If a customer requests a refund after the order has been successfully executed, we are no longer eligible to provide it.
1.2 Faceit / Steam Accounts & Profiles
Refunds are not available once login details have been sent to your email. However, if you are dissatisfied, we can replace your account with another of similar value. Same goes if any elo loss happens within the 90 days period we will be able to reboost or replace the account with similar elo to you previous purchased account. A Lifetime guarantee against restoration is assured.
1.2a Faceit Accounts - Ownership
All Faceit Accounts listed in the Account Market Section are authentically ours, created and registered by our team. We do not resell Faceit Accounts from unverified sources on the internet, ensuring the security of each account.
1.2b Faceit Verified Status Warranty
We offer a lifetime warranty for both Steam and Faceit Accounts. However, for the Faceit Verified Status, our warranty is valid for a maximum of 7 days. If your Account's Verification Status is revoked and prompts for re-verification, we may provide this service for approximately $10-15, or offer a Free Replacement Verified new Faceit Account instead.
Certain accounts, such as those labeled "faceit ready," may be eligible for a lifetime warranty. Please verify the warranty status with our support team before purchasing the "Fresh" accounts to ensure you have the protection you need.
2.0 Additional Assistances
If you wish to contact us with any questions, complaints, or claims with respect to HastyBoost Services, you should email us via info@hastyboost.com
Refunds are expected within 24 hours to be cleared, HastyBoost cannot affect the speed of credit company issued refund, it totally depends on the speed of your bank. If you didn’t receive a refund after that 1-4 business days, please get in touch with our customer support via chat, discord, or email - we will cooperate with you to resolve it.